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Frequently Asked Questions:
We have had our carpets “steamed cleaned” in the past and ended up with saturated wet carpet and padding. How is your system different?
Our Majestic Floor Care “Big Truck” produces a true vapor steam. When we clean carpets only a vapor steam touches your carpets. Our system produces heat up to 280 degrees. Other systems typically do not maintain water temperature above 212 degrees and they will apply only hot water to your carpets. Other systems also have very weak vacuum systems which creates wet carpets and longer drying times. The Majestic Floor Care “Big Truck” eliminates all of these problems. Insist on the “Big Truck”.
How long will it take for my carpets to dry with your process? Carpets that dry quickly are very important to me.
Carpets dry within 1 – 2 hours with our process. The Majestic Floor Care process cleans and sanitizes your carpets with a vapor steam that puts very little water into the carpet.
My family has allergies to dust mites and I am told that dust mites exist in my carpet, furniture, and mattresses. Will your system kill them?
The Majestic Floor Care truck produces high heat up to 280 degrees. These high temperatures will kill the dust mites and our high volume vacuum will remove all residue from carpets, fabric, and mattresses. The high heat also sanitizes the floors, fabric, and mattresses.
The grout lines in my tile floors are dirty. Can your system clean them?
Yes. We spray and scrub the grout and tile then we have a special tile cleaning tool that also uses high heat and a strong vacuum. We remove all dirt and restore your tile to new condition. The turbo cleaner is specially designed for cleaning any type of tiled area.
The turbo cleaner pressure washes the floor and at the same time extracts the dirty water off the surface leaving the tiles and grout joints clean.
Do you seal the grout lines after cleaning?
Sealing of any porous grout is necessary to protect them from premature decay and liquid contamination, e.g. - oil, grease and dirt. Even old tiles and grout can be cleaned and resealed to give them back a new lease on life!
In the past carpet and tile cleaning companies have scratched my hardwood floors and damages my wall corners. What precautions do you take to ensure this does not happen?
Our crews are very respectful of your home. It is very important to us that you are satisfied with the job that we do. Our company uses drop cloths on all surfaces and puts corner guards on the walls for protection.
Does Majestic Floor Care, Inc. clean fabric?
Yes. We have 25 years of knowledge and experience cleaning all types of fabrics.
We have area rugs and oriental rugs can your company clean these?
Yes. You can trust us with your rugs. We clean all types of fibers including wool, nylon, etc.
Can your system remove most of my pet stains and odors?
The Majestic Floor Care process produces high heat that kills bacteria and dissolves urine salts and stains.
Our pet has an occasional accident. Can you help?
So if you have dog urine, cat urine, dog spots or cat spots, don't worry, give us a call and we will take care of the problem. We also deodorize carpets and deodorize rugs in order to remove pet odor that can build up in all carpets and rugs.
Even the best pets have an accident now and then. Our Pet Stain Removal Service can help. We can remove many stubborn stains that once seemed impossible to remove. Even difficult to remove Pet Urine, and Pet Odors can be safely extracted from your carpets by our commercial grade truck mount hot-vapor extraction units.
How often should my carpets be cleaned?
We recommend regular vacuuming using an efficient domestic vacuum cleaner. However, even the best vacuum cleaners remove only a fraction of the dust, dirt, pet waste, dust mites and other allergens in your carpet. There are millions of tiny insects and dirt particles that thrive on the stuff your vacuum cleaner doesn't and can't remove. The only way to rid your carpet of these pests is expert and professional steam cleaning by Majestic Floor Care, LLC. We suggest carpet cleaning on an annual basis.
Should we have a carpet protector put on our carpets after cleaning?
Carpet manufacturers often apply a protector to their quality carpets at their factory. However, this protection wears off over time, especially if the carpet is not vacuumed regularly (at least weekly), has a high amount of traffic or is exposed to frequent contamination. The protector helps preserve the appearance, condition, maintainability and serviceability of your carpet. It gives you extra time to clean up spills before they turn into stains.
For carpets in new to good condition, we seriously recommend the application of a carpet protector. This is best done immediately after vapor/steam carpet cleaning. The carpet protector adds or restores protective properties to your carpet, extending its life and making it easier to care for. This is a small cost to pay for peace of mind.
Is your system good for commercial carpet and tile cleaning?
In high stress, high traffic businesses like restaurants and hotels you don't want to worry about your commercial cleaning service. Our experience helps to thrive where others crumble. We are a reliable commercial cleaning service and we can make your job easier. As experts, we are familiar with the common issues and problems that arise in this tough environment. Give us a call at 706.339.4980 or 706.339.4274 and let us explain.
Does Majestic Floor Care clean upholstery?
Majestic’s professional technicians are experienced in the care of all fabric types, even the most delicate, so you can feel comfortable in knowing they’ll choose the proper upholstery cleaning process for your furnishings. We use specialized equipment and solutions to gently clean each piece, paying attention to those areas that get the most soiling such as armrests, headrests, cushion seat edges and kickboards.
How can I get my carpets, fabric, and tile cleaned with an environmentally friendly process that will be safe for my family?
We use products from SoapFreePROCYON.com. This company makes "Green Cleaning Chemicals" approved by "CRI ", " IAQ", and they are "Green Seal Certified" for carpets, upholstery, tile, and grout cleaning. Their products are soap free, detergent free, odor free, non toxic, hypoallergenic, no VOC's, no enzymes, no bacteria, no bleach, and have no toxic oxidizing or reducing agents. That, along with our high heat vapor steam cleaning system kills bacteria and dust mites that live in your carpet.
Advice concerning water damage:
Things to do if you see or suspect leaks or floods in your home or office:
- Stop the leak. Turn off the water supply and call your plumber immediately.
- Protect your personal effects (furniture, area rugs, clothes, etc) from secondary water damage.
- Do not enter wet rooms with the electricity turned on.
- Call your insurance company.
- Prompt and proper remediation of water damage is very important. Mold can begin growing in 48 hours.
- If seweage is involved; be very careful of bacterial infections.
- Majestic Floor Care can handle all water damage/flood issues. Give us a call 7 days a week, 24 hours a day.
For more information, in the Augusta GA area, you may call us at 706.339.4980 or 706.339.4274. In Savannah GA and surrounding areas, call us at 912.658.3476. Or you can email us at Info@MajesticFloorCare.com.
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